bk345's Privacy Policy

1 Data We Collect

When you register on bk345 or use the platform, we may collect various types of information. This data is divided into the following categories:

2 Purposes of Data Collection

bk345 uses your data only for the following legitimate purposes:

• For creating, verifying, and managing accounts
• For processing deposits, withdrawals, and financial transactions
• For verifying that users are 21+ and ensuring responsible gaming
• For preventing fraud and maintaining platform security
• For providing customer service and processing support requests
• For meeting applicable legal obligations
• For improving platform services and enhancing the user experience
• For informing you about relevant promotional offers and bonuses (with your consent)

3 Data Protection Measures

bk345 uses industry-standard technology and practices to protect your personal and financial information. Our security measures include:

• SSL Encryption: All data transmitted between your browser and our servers is encrypted using SSL (Secure Sockets Layer) technology.
• Secure Servers: All data is stored on access-controlled, firewall-protected servers.
• Password Hashing: Your password is never stored in plain text — strong cryptographic hashing is used.
• Access Controls: Only authorised staff can access specific data as needed to perform their duties.
• Regular Audits: The security of our systems is regularly reviewed and tested.

Even so, no method on the internet is 100% impenetrable. You also bear partial responsibility for keeping your account password confidential and avoiding logging in from unfamiliar devices.

4 Sharing Data with Third Parties

bk345 does not sell your personal information. However, data may be shared with third parties in the following limited circumstances:

• Payment Processors: Information required to process transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant service providers.
• Technology Partners: Trusted technology providers that assist in operating the platform, who work under strict confidentiality agreements.
• Legal Authorities: When disclosure is legally required due to a valid legal order, court direction, or fraud investigation.
• Fraud Prevention Agencies: On a limited basis with security agencies, in the interest of preventing money laundering and protecting users.

When sharing data with third parties, we ensure that they comply with appropriate data protection standards.

5 Cookies & Tracking Technologies

The bk345 website uses cookies and similar technologies. Cookies are small data files stored in your browser. We use the following types of cookies:

• Essential Cookies: Required to maintain login status and sessions. The site cannot function properly without these.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: For understanding how the platform is used and improving our services.

You can manage cookies by changing your browser settings. However, disabling certain cookies may cause some site features to stop working.

6 Your Rights Over Your Data

Every account holder on bk345 has the following rights regarding their own information:

• Right of Access: The right to know what information we hold about you and to request a copy of that data.
• Right to Rectification: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your data in certain circumstances (where no legal obligation applies).
• Right to Restrict Processing: The right to request that processing of your data be limited in certain specific circumstances.
• Right to Opt Out of Marketing: The right to stop receiving promotional messages at any time.
• Right to Complain: The right to contact us directly if you are dissatisfied with how we handle your data.

To exercise these rights, contact our support team via live chat or at [email protected].

7 Data Retention Period

bk345 retains your data for as long as:

• Your account remains active and it is needed to provide services;
• It is required to meet applicable legal or regulatory obligations (for example, records of financial transactions may be required to be kept for a specified period);
• It is reasonably necessary for fraud prevention or to defend legal claims.

Even after an account is closed, some data may be retained for a set period due to legal obligations. Once that period expires, the data is securely deleted or anonymised.

8 Protection of Minors' Data

bk345 is strictly not for anyone under the age of 21. We do not intentionally collect any data from minors. An age verification process is applied at the time of registration.

If it comes to our attention that data from a minor has been collected inadvertently, that data will be deleted immediately and the associated account will be closed. To learn more about responsible gaming, please visit our Responsible Gaming page.

9 International Data Transfers

As bk345 is an international online platform, your data may be processed or stored on servers located outside Bangladesh. For such data transfers, we ensure that:

• Adequate data protection laws or measures are in place in the destination country;
• Appropriate data protection agreements are in place with the relevant third parties;
• Transferred data remains protected under this privacy policy.

10 Changes to This Policy

bk345 reserves the right to update this privacy policy at any time. For significant changes, we will:

• Publish a notice on the website;
• Send a message to your registered email or mobile (if the change is sufficiently important);
• Update the "Last Updated" date at the top of the page.

If you continue using the platform after changes are made, it will be considered that you have accepted the updated policy. We therefore recommend reviewing this page regularly.

11 Related Policies & Links

Other important documents related to this privacy policy:

• Terms & Conditions — Full terms for using the platform
• Responsible Gaming — Guidelines for safe and responsible gaming
• About Us — Introduction to the bk345 platform
• FAQ — Answers to common questions

12 Privacy Contact

For any questions, requests, or concerns regarding the protection of your data, contact us directly:

Our support team is always ready to respond to your privacy requests. Some requests may take a few business days to process where identity verification is required.